• 1.Destruction Procedures
  • The personal information entered by members for membership subscription, etc., is moved to a separate database after the purposes for its collection and use of personal information have been fulfilled (in the case of a sheet, to a separate document box). The information is then destroyed after being saved for a certain period of time under the internal information protection policies or other relevant laws (see the retention and use period). The personal information separately moved to a database is not used for purposes other than the purpose for which it was retained, unless so required by law.
  • 2.Destruction Method
  • The personal information saved as an electronic file format is deleted by using technical methods that ensure the records cannot be regenerated.

Provisions of Personal Information

In principle, the Company does not provide the personal information of users to third parties; provided, however, that exceptions are made in the following cases:
  • 1.Where users have previously consented thereto: or
  • 2.Where it is required pursuant to the provisions of the law, or there is a request by investigative agencies according to the procedures and methods set forth under the laws for investigations

Delegation of Collected Personal Information

The Company delegates and operates external professional companies in order to provide services as follows: Companies for delegation / Content of delegated duties
  • - Lotte Data Communication Co., Ltd.) : Building, maintaining, and repairing electronic systems

Protection of the Personal Information of Children of No More than Fourteen (14) Years Old

  • 1.The Company does not accept online membership subscriptions by children of no more than fourteen (14) years old; provided, however, that they may subscribe for membership where prior consent of a legal representative has been obtained.
  • 2.Where the Company is required to collect the personal information of children of no more than fourteen (14) years old, it will comply with the relevant laws and notifications.

Matters on Installation, Operation, and Rejection of Personal Information Automatic Collection Devices

The Company uses cookies to frequently save and obtain information about its members. Cookies are very small text files that are sent to members’ browsers by the server used to operate the Lotte Buyeo Resort website. These cookies are then saved on the computer hard disks of members. Although cookies distinguish between the different computers of members, they do not distinguish between members personally.
Also members have the option to install cookies and send notices or reject all cookies.
The Company uses cookies for the following purposes:
  • 1.Purpose of using cookies, etc.
    • - To provide targeted marketing and customized services by analyzing the access frequencies or visitation times, etc., of members and non-members; determining the tastes and interests of users and tracking the traces; figuring out member participation in various events and the number of visitations, etc
    • - Members have the option to install cookies. Therefore, by establishing such options on their web browser, members may allow all cookies, pass through confirmations whenever cookies are saved, or otherwise reject the saving of all cookies.
  • 2.How to reject the installation of cookies
    • e.g., members may reject the installation of cookies by selecting the required option on their web browser, may allow all cookies to be installed, or may request that permission be granted before cookies are saved.
    • [Installation Method] Example (for Internet Explorer): [Tools] on the upper part of the web browser > Internet Options > Personal Information
    • Provided, however, that that if a customer has rejected the installation of cookies, the Company may have difficulties in providing its services.

Services for Civil Petitions Regarding Personal Information

The Company has designated the following relevant department and personal information protection manager in order to protect members’ personal information and to handle complaints regarding personal information:
  • Name of Personal Information Protection Manager : Team Leader Taek-Woo Kim
  • Tel: 055-340-9111, Email: ktw0093@lotte.net
  • Name of Personal Information Manager : Da-Sol Yoo
  • Tel: 055-340-9117, Email: udasol@lotte.net
You may report any complaints regarding personal information protection in using the Company’s services, to the personal information control manger or the relevant department. The Company will promptly answer all inquires to the best of its abilities.
If you need other reports or consultations regarding personal information infringements, please contact inquiries in the following institutions:
  • 1.Personal Information Infringement Reporting Center
  • (www.1336.or.kr/(without a telephone exchange number) 118).
  • 2.Information Protection Mark Certification Committee
  • (www.eprivacy.or.kr/82-2-580-0533~4).
  • 3.Internet Crime Investigation Center of Supreme Prosecutors’ Office
  • (http://icic.sppo.go.kr/82-2-3480-3600).
  • 4.Cyber Crime Investigative Service of the National Police Agency
  • (www.ctrc.go.kr/82-2-392-0330).